Report a Claim

WE STAND TRUE TO OUR WORD.

Report a Claim

Before reporting your claim, please confirm you have a policy in the state of Maine, New Hampshire, or Vermont, issued by Patriot Insurance Company.

Report a claim securely online.

Are you a policyholder?

Yes No

To file a claim for towing and labor reimbursement, please contact your insurance agent with the following information:

Valid policyholder email address
Valid policyholder mobile phone number
Amount of towing and labor service
A copy of the towing and labor service receipt

Prefer not to log in?
Report a claim by phone, 24/7, by calling 866-460-1776.

To report a claim with Patriot Life Insurance Company, please contact us by phone at 844-847-0793.

Please be prepared to have the following information ready:

Your policy number, which will begin with "LIF" followed by a seven-digit number.
The issue date of the policy.
The date of death.
Beneficiary name(s) and contact information (including phone number, email address, and mailing address).

Claim documents and instructions will be sent directly to any named beneficiaries for additional information needed.

To process the claim for payment, please provide an original death certificate with the state seal on it.

Each beneficiary will need to provide their own notarized/witnessed copy of the completed claim form and an IRS W-9 Form.

If the claim is within the 2-year contestability term, additional information may be required.

Completed documents should be mailed to:
Patriot Life Insurance Company
4964 University Parkway, Suite 203
Winston-Salem, NC 27106

We recommend that you contact your independent agent for assistance with this process, but it is not required.

This does not initiate a surety bond claim. It allows you to reach out to a claims representative to discuss your situation so you can determine the next appropriate steps.

To make an inquiry with the Surety claim team, please contact us at surety.claims@fmins.com or call 989-480-4369.

Please be prepared to have the following information ready:

The name of our bonded principal.
The bond number.
The Obligee name/project description.
The reason for the call.

Our team will promptly respond and answer any questions you may have.

Disclaimer: Please note that all of the activities of the Surety are being done for investigative purposes only. They should not be construed by you as:

an admission of liability under the bonds;
a waiver, amplification, extension of any of the terms, provisions, or limitations set forth in the bonds;
a promise to pay the principal's debt in whole or in part; or
an admission of the sufficiency of any claim documentation required by law.

The Surety does not waive your company's compliance with the requirements of any of the contracts, any state or public works act, or other state statutes. This is done with a full reservation of the Surety's right and defenses under the terms of the bond, at law or in equity. This reservation shall remain in full force and effect unless and until expressly revoked by the Surety itself in writing.

PLEASE NOTE: Many bonds contain unique and specific notice requirements that must be followed to perfect a claim against the bond. Bonds may also be subject to State and Federal notice requirements. We encourage each claimant to obtain an executed copy of the final bond from the Obligee to ensure that it complies with the required form of claim notice, method of delivery, and timing requirements. Applicable statutory notice provisions should also be consulted. Submission and receipt of this online claim form shall not constitute a waiver, estoppel, or other release of Frankenmuth Insurance Company's defenses relative to Claimant's compliance with notice requirements of the bond and applicable law.

If you prefer to correspond via mail, please send any inquiries to:
Frankenmuth Surety
Attn: Surety Claims
701 US-1, Suite 1
Yarmouth, ME 04096

Whether you submit a claim to your agent or online, we are dedicated to providing fast, fair claims service.

While reporting a claim online is fast and convenient, we recommend you consult with your independent agent first, for the following reasons:

Immediate action may be necessary to minimize your loss. Your agent has the authority and expertise to offer advice.
You may qualify for loss-free discounts which are only available prior to reporting a claim. In some cases, reporting a claim is a less cost-effective way to resolve your loss.
Your agent can save you time in determining what coverage may be available.

If you have any questions about reporting a claim, contact your local, independent agent or our Claims team at 866-460-1776.